Returns

I understand that purchasing art online can be tricky that’s why from the time you receive your original artwork from a courier, you have seven (7) days to decide whether or not to keep the artwork. If you decide to return the artwork after the seven (7) days, unfortunately I cannot offer you a refund. 


Only artworks in the same condition and in its original packaging will be eligible for a return/refund.


You are responsible for shipping costs when returning an item. I would also encourage you to purchase insurance.


Refunds (minus original shipping costs) will be issued once we inspect the artwork.


Any other inquiries please email us at info@carlosrancano.com.